Course Overview
Modern Organizations are moving fast—and performance management has never been more critical. This masterclass will equip HR professionals with a framework of strategies, tools, and skills to move beyond traditional approaches and build agile, people management and development practices that drive business results, elevate employee experience, and strengthen your talent advantage in a competitive market.
What Will You Learn?
Align individual and team goals with organizational strategy using OKRs and KPIs.
Design and develop robust, Modern Performance Management Frameworks
Implement effective Continuous Feedback Mechanism
Drive organizational success, preparing for Future Trends in Performance Management
International Accreditation
The course is accredited By :
HRCI – United Stated of America: HR Certification Institute® is the premier credentialing organization for the human resource profession, setting the standard for HR rigor, excellence and expertise for 50 years. – USA https://www.hrci.org/home
Fees
Fees: $150
Early
Bird Discount: 20% off if the fees is paid before 20th
August 2025
Payment Type: Local Transfer – FIB
Meet your Trainer
Mansour Al Baghdadi
It is more than two decades when Mansour started his HR management and organizational development journey to build his experience around the full cycle of strategic and operational practices. As a seasoned trainer and consultant, he has helped organizations of all sizes and cultures across the UK and Middle East—spanning oil & gas, FMCG, education, financial services, NGOs, and manufacturing—enhance their people strategies and performance. Mansour holds a Master’s degree in Human Resources Management from Heriot-Watt University, Edinburgh, and an Advanced Diploma in HR Development from the Chartered Institute of Personnel and Development (CIPD). He is a Chartered Member of the CIPD (MCIPD).
Mahnaz Aqrawi
An experienced HR professional across a various range of sectors, including education, NGOs, telecommunications, trading, and manufacturing. Over the years, Mahnaz helped organizations to build their HR functions, shape people strategies, and support teams through growth and change.
Mahnaz holds certifications in PHRi™, PMP®, and RMP®, which reflect her practical and structured approach to both people management and project work.
Course Content
- Why traditional performance management fails
- The shift from annual reviews to continuous feedback
- Using OKRs, KPIs, KRAs, MSCs effectively
- Workshop: Create monthly Must-Do goals
- Building a simple competency framework
- Defining “what good looks like”
- Running effective 15-minute monthly conversations
- Role-play practice using the S-Curve model
- Coaching vs. Performance Improvement Plans (PIPs)
- Case study: Choosing the right intervention
- Best-practice rating scales
- Simulation: Team rating calibration
- Turning reviews into development plans
- Linking PM to succession planning
- Merit matrix and compa-ratio made simple
- Budget allocation exercise
- Identify quick wins
- Build a 90-day implementation roadmap
Delivery Method
- The course offers a mix of theories, case studies, and exercises to ensure that by the end, you are prepared to apply the acquired knowledge.
- 3 months post training, all learners will be invited for refresher session to recap and discuss the applicable skills demonstrated in the real business world
Requirements
Successful completion of the post training assessment, to be eligible for Certificate of Achievement, powered by HRCI
Audience
- HR Leaders, Professionals is all areas HR who aim to build a high-performance culture, boost engagement, and drive
results with modern, evidence-based practices
- Corporate Managers, Entrepreneurs and business owners aim to performance, and align teams to achieve business growth
